Address:
Unit 2 Haudagain Retail Park, Great Northern Road, Aberdeen, AB24 2BQ, Scotland
Telephone:
+44 1224 062364
E-mail:
service@petscare-ltd.com
Business Hours:Monday to Friday, 9:00 AM to 5:00 PM (UK time)
About Us
Welcome to PetsCare (petscare-ltd.com), where we believe that our animal companions deserve spaces that are as beautiful, comfortable, and natural as the homes they share with us. We specialize in bringing premium Natural Pet Beds and expertly engineered Pet Crates into the everyday lives of modern British pet families.
Our Story: From Local Care to Crafted Comfort
PetsCare is born out of a deep-rooted passion for animal well-being. Operated officially by PETS & CARE LTD (Company Registration Number: 14659680), our journey began within the local community from our operational storefront hub at Unit 2 Haudagain Retail Park, Great Northern Road, Aberdeen, AB24 2BQ, Scotland.
Over the years, meeting thousands of dedicated pet owners face-to-face taught us a vital lesson: pets don't just need a place to sleep; they need a dedicated, secure sanctuary that respects their instincts while blending seamlessly into contemporary home decor.
To bridge this gap, we launched petscare-ltd.com as a highly specialized online flagship platform. By focusing exclusively on crafted, natural bedding materials and high-durability enclosures, we transitioned from an all-purpose retailer to a dedicated curator of premium pet sanctuaries.
Made for Pets. Designed for Home.
Every item in our collection is selected with strict quality parameters in mind:
- Pet Bed Natural: We focus heavily on sustainably sourced willow baskets, chemical-free solid pine wooden structures, and breathable fabrics like linen-look mattresses. We avoid harsh synthetic components, choosing materials that are gentle on your pet’s skin and paws.
- Pet Crate Collection: From secure indoor training cages to robust galvanised steel outdoor kennels with integrated runs, our crates are designed to offer maximum protection, ventilation, and a true sense of security.
Seamless British Shopping & Local Commitment
Operating completely within the United Kingdom market, we manage a streamlined local fulfillment system that allows us to deliver heavy furniture and large crates across the UK within a reliable window of 2–5 business days (with a swift 1-2 day handling time).
To guarantee the highest level of data encryption, purchase safety, and operational transparency for our customers:
- Secure Platform Infrastructure: Our digital storefront is safely powered and hosted via the global network of SHOPLINE HOLDINGS LIMITED (21/F, NAM WO HONG BUILDING, 148 WING LOK STREET, SHEUNG WAN, HONG KONG; Tel: +852-81207281; support@shopline.com).
- Payment Standards: To safeguard your checkout experience against unauthorized access, we exclusively process secure card payments via VISA and Mastercard.
Connect with Our Aberdeen Team
We treat our customers like family and are always happy to advise you on picking the perfect bed size or crate setup for your companion. Our customer service desk in Scotland is fully open Monday through Friday, from 9:00 AM to 5:00 PM (UK Time).
- Phone Support: +44 1224 062364
- Email Support: service@petscare-ltd.com
- Mailing Address: Unit 2 Haudagain Retail Park, Great Northern Road, Aberdeen, AB24 2BQ, Scotland
